Open a trade you just imported and its Entry Time and Exit Time are exactly the same — both read, say, 8:00 PM. Or the time doesn't match when you actually traded, and on the chart your entry and exit markers sit on the same fixed spot. It looks broken. It isn't: your journal is showing exactly what your broker wrote in the file — and some export files simply don't contain the time of day.
Two kinds of broker export
Most brokers can hand you the same trades in more than one kind of file, and they are not equal for a journal:
Account activity or statement exports are built for accounting — they list buys, sells, fees and dividends. Each row is usually stamped with a date only, no time of day.
Executions, orders, fills or trades exports list the orders that actually filled. Each row carries a real timestamp (for example 08:26:46 AM).
Both describe the same trades. Only the second kind records when each one happened.
Why the times come out identical
A file still needs something in the time column even when it has no time to give — so the broker stamps every row at the start of the day (often shown as 12:00 AM). Your trade is rebuilt from two rows: the one that opened it and the one that closed it. In a date-only file, both rows carry that same start-of-day stamp, so the entry and the exit end up on an identical time.
SniperJournal copies the timestamps straight from the file — it never invents a time that isn't there. So when the file has only a date, entry and exit land on the same placeholder.
What it does to your chart
The chart places your entry and exit markers at the time on the trade. With a real fill time, each marker snaps to the candle where you actually got in and out. With a date-only import, both markers fall on that single placeholder time instead — so they can land on the wrong candle or stack right on top of each other, and the trade looks like it happened in one instant.
Your P&L doesn't change — profit and fees come from the amounts in the file, not the time. Only the markers move. But if you use the chart to review your entries and exits, a file with real fill times is what makes them line up.
Example: Questrade
Questrade is a clean example because it gives you both:
The Activities export is an account-activity file — date only. Import it and every same-day trade shows an identical entry and exit time.
The Executions export lists each fill with an Exec time column (for example 03 Aug 2026 08:26:46 AM). Import that one instead and your trades carry real entry and exit times, and the chart markers land where they belong.
Already imported the Activities file? Delete those trades first, then import the Executions export — that way you won't end up with two copies of the same trades.
How to tell which export you have
You don't need to memorize each broker's menus — open the file and look at the time column:
A real time of day (like 10:31:52) means you're set.
Only a date, or a fixed 12:00 AM on every row means it's a date-only file — go back and grab the executions, orders or fills version instead.
As a rule of thumb, files labeled activity, transactions or statement of account are the ones to check, while executions, orders, fills or trades usually carry real times. When your broker offers both, choose the second.